Đề Thi FE MGT103 - SP26 - B5 - FE - RE

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MGT103 SP26 B5 FE RE

Multiple Choice Question 1

(Choose 1 answer)

When organizations relate to their environments in ways that involve ethical dilemmas and decisions, these situations are said to fall within the context of the organization's responsibility

A. Legal

B. Ethical

C. Social

D. cultural

Multiple Choice Question 2

(Choose 1 answer)

are probably the largest group of managers in most organizations, and are primarily responsible for implementing the policies and plans of an organization

A. Middle managers

B. Top managers

C. The members of the board of directors

D. First-line managers

Multiple Choice Question 3

(Choose 1 answer)

Vermique, a manager consults with her subordinates and encourages their involvement in the decision making process. Based on the path-goal theory, what kind of leader behavior is Vernique exhibiting?

A. Job-oriented

B. Employee-centered

C. Achievement-oriented

D. Participative

Multiple Choice Question 4

(Choose 1 answer)

An automotive manufacturer develops a new type of hybrid engine that significantly improves fuel efficiency compared to traditional gasoline engines. What type of innovation is the development of the new hybnd engine?

A. Managerial Innovation

B. Process Innovation

C. Technical Innovation

D. Incremental Innovation

Multiple Choice Question 5

(Choose 1 answer)

One advantage of group decision making is:

A. groupthink

B. saved time.

C. more acceptance of the final decision.

D. lowered cost of decision making

Multiple Choice Question 6

(Choose 1 answer)

Housing clothing, and job security would all be included in which of Maslow's need categories?

A. Security

B. Physiological

C. Belongingness

D. Self-actualization

E. Esteem

Multiple Choice Question 7

(Choose 1 answer)

Gadgetbug Inc. is known for its extremely efficient after-purchase service. None of Gadgetbug's competitors provide the same kind of customer service. Gadgetbug's is described in the scenario

A. Scope

B. divestiture strategy

C. strategic limitation

D. process loss

E. distinctive competence

Multiple Choice Question 8

(Choose 1 answer)

A manager sets a goal for their team to increase sales by 20% in the next quarter. According to Goal-Setting Theory, what will determine the team's motivation to achieve the goal?

A. The difficulty and specificity of the goal

B. The team's acceptance and commitment to the goal

C. The manager's leadership style and the team's job satisfaction

D. The company's culture and the team's workload

Multiple Choice Question 9

(Choose 1 answer)

In job ______ the jobs do not change, but instead workers move from job to job

A. rotation

B. specialization

C. enrichment

D. deskilling

E. enlargement

Multiple Choice Question 10

(Choose 1 answer)

A ______ decision is a decision that is relatively structured or recurs with some frequency (or both)

A. custom-made

B. novel

C. unstructured

D. intuitive

E. programmed

Multiple Choice Question 11

(Choose 1 answer)

______ compares each employee with a fixed standard rather than comparison with other employees.

A. An objective method

B. Rating

C. Ranking

D. Job specialization

Multiple Choice Question 12

(Choose 1 answer)

Jeny feels she is putting in significantly more effort than her colleague, Mark, but they both receive the same bonus. According to Equity Theory, how might Jeny respond?

A. Maintain performance and accept the comparison as fair

B. Increase her inputs by working even harder.

C. Reduce her inputs by slacking off

D. All of the answers are possible responses.

Multiple Choice Question 13

(Choose 1 answer)

______ is the process of managing operations control, resource acquisition and purchasing, and inventory to improve overall efficiency and effectiveness.

A. Supply-chain management

B. Technology management

C. Design management

D. Quality control

Multiple Choice Question 14

(Choose 1 answer)

In ______ the output of one unit becomes the input for another in a senal fashion

A. pooled interdependence

B. sequential interdependence

C. structural interdependence

D. reciprocal interdependence

Multiple Choice Question 15

(Choose 1 answer)

______ layouts are used in operations settings that create or process a variety of products

A. Product

B. Cellular

C. Random

D. Process

Multiple Choice Question 16

(Choose 1 answer)

The set of broad dimensions and forces in an organization's surroundings that determines its overall context is called the ______ environment.

A. Task

B. General

C. physical work

D. Regulatory

Multiple Choice Question 17

(Choose 1 answer)

Which of the following is a discussion process between a union and management that focuses on agreeing to a written contract that will cover all relevant aspects of their relationship?

A. Job evaluation

B. Collective bargaining

C. The grievance procedure

D. Certification

Multiple Choice Question 18

(Choose 1 answer)

Which of the following motivational theories is based on the idea that employees compare the treatment they receive relative to others' treatment in order to determine if they are being treated fairly?

A. Expectancy theory

B. Reinforcement theory

C. Equity theory

D. Hierarchy of needs theory

Multiple Choice Question 19

(Choose 1 answer)

What is the relationship between leadership and management?

A. Leadership and management are two distinct roles that are not related.

B. Management and leadership are related, but independent, constructs

C. Management is a subset of leadership, emphasizing planning and organizational control

D. Leadership and management are interchangeable terms with the same meaning

Multiple Choice Question 20

(Choose 1 answer)

Performance appraisals are part of ______ control

A. Physical

B. Human

C. Information

D. Financial

E. Inventory

Multiple Choice Question 21

(Choose 1 answer)

After being laid off from his job, Joe recognized three options he could choose from before he could secure a new job: to spend less, to use savings, or to use credit. He went over every aspect of his budget, and could not find any area where he could make a cut. Therefore, the option to spend less was immediately eliminated because

A. it was not satisfactory

B. it had negative consequences

C. it was not feasible

D. it was not bounded in reality

Multiple Choice Question 22

(Choose 1 answer)

Sara is an efficient supervisor at a restaurant, which is part of a large national chain. She was recently sent to a two-week educational course by her employer to help her get the skills she needs for promotion to a higher management post. The human resource management concept illustrated in the scenario is

A. staffing.

B. job rotation.

C. development

D. training

Multiple Choice Question 23

(Choose 1 answer)

Competitors, customers, suppliers, strategic partners, and regulators make up the ______ environment of an organization

A. Task

B. Economic

C. Technological

D. Political-legal

Multiple Choice Question 24

(Choose 1 answer)

A retail barik, "Your Town Barik, has organized its branches into three primary groups: Personal Banking, Small Business Banking, and Corporate Banking. Each group caters to the unique needs of these specific market segments. This is an example of

A. Functional Departmentalization

B. Product Departmentalization

C. Customer Departmentalization

D. Location Departmentalization

Multiple Choice Question 25

(Choose 1 answer)

Relish Inc. is a large corporation in the food industry that manufactures canned foods, confectionery, and baked foods. The organization has a separate department for each of these types of food manufactured. Each department integrates all the activities required to manage its respective line of food. Which of the following types of departmentalization is illustrated in the scenario?

A. Sequential

B. Customer

C. Product

D. Location

Multiple Choice Question 26

(Choose 1 answer)

A company would begin to do business in another country only if the trade relationships with that country are relatively well defined and stable. In the context of general environment, which of the following does this point of view reflect?

A. Task

B. Economic

C. Technological

D. Political-legal

Multiple Choice Question 27

(Choose 1 answer)

Nutrimax Inc. identifies its purpose as "to produce the finest cookies in the world while upholding our principles of promoting good health and maintaining environmental sustainability." This purpose is most likely to be the ______ of Nutrimax

A. strategic goal

B. distinctive competence

C. mission statement

D. operational goal

E. tactical goal

Multiple Choice Question 28

(Choose 1 answer)

In which step of the rational decision-making model does the decision maker test the feasibility and satisfactoriness of alternatives before choosing one?

A. Identifying alternatives

B. Implementing the chosen alternative

C. Defining the situation

D. Following up the implementation

E. Evaluating alternatives

Multiple Choice Question 29

(Choose 1 answer)

Which stage of the Lewin model of organization change involves managers letting people who will be affected by an impending change know the reasons for the change?

A. Implementing

B. Recognizing

C. Refreezing

D. Transforming

E. Unfreezing

Multiple Choice Question 30

(Choose 1 answer)

An organization's ______ is a statement of its fundamental, unique purpose that sets a business apart from other firms of its type and identifies the scope of the business's operations in product and market terms.

A. Mission

B. statement of qualification

C. article of incorporation

D. operational goal

E. tactical plan

Multiple Choice Question 31

(Choose 1 answer)

Netflix originally started as a mail-order DVD rental service. It later transitioned to a streaming platform, completely changing the way people consumed movies and TV shows, causing major disruption to the traditional video rental industry (like Blockbuster). What type of innovation best describes Netflix's shift to a streaming platform?

A. Incremental Innovation

B. Managerial Innovation

C. Radical Innovation

D. Process Innovation

Multiple Choice Question 32

(Choose 1 answer)

Determining how a company's activities and resources are to be grouped is called

A. leading

B. controlling.

C. divesting

D. planning

E. Organizing

Multiple Choice Question 33

(Choose 1 answer)

Which of the following strategies can help companies during the maturity stage of a product life cycle?

A. Drastically increasing product prices

B. Manufacturing products in small quantities intermittently than in bulk

C. Focusing on keeping costs low

D. Sacrificing the quality of products

E. Focusing more on strategies to slow the entry of competitors

Multiple Choice Question 34

(Choose 1 answer)

Which of the following statements about first-line managers is true?

A. They are primanly responsible for implementing policies made by top managers.

B. They are typically involved in creating overall organizational strategies and goals.

C. They officially represent their organization to the external environment.

D. They typically spend a large proportion of their time supervising the work of their subordinates

E. They make decisions about activities such as acquiring other companies and entering or abandoning various markets

Multiple Choice Question 35

(Choose 1 answer)

In the context of the Ohio state studies of leadership, a leader showing consideration behavior

A. attempts to establish a warm, friendly, and supportive climate at the workplace

B. clearly defines the leader-subordinate role so that everyone knows what is expected of them

C. establishes formal lines of communication, and determines how tasks will be performed

D. is primarily interested in the performance of the employees.

Multiple Choice Question 36

(Choose 1 answer)

The report issued about a major packaging defect showed a culture at an organization that did not listen when small safety issues were raised. Each issue by itself might not have caused the flaw. This example illustrates

A. the need to understand organizational complexity

B. that changing conditions are influenced by innovation

C. the need for control in order to reduce the accumulation of errors

D. the way that control helps organizations respond to changing standards.




Multiple Choice Question 37

(Choose 1 answer)

______ is the process of attracting qualified persons to apply for jobs that are open.

A. Mentoring

B. Recruiting

C. Job analysis

D. Job evaluation

Multiple Choice Question 38

(Choose 1 answer)

Which of the following strategies can help companies survive during the decline stage of the product life cycle?

A. Increasing production costs

B. Manufacturing the products frequently and in smaller quantities

C. Avoiding differentiation strategies

D. Developing new products or services

Multiple Choice Question 39

(Choose 1 answer)

A ______ is a management model of organization design based on a legitimate and formal system of authority

A. adhocracy

B. bureaucracy

C. entropy

D. autocracy

Multiple Choice Question 40

(Choose 1 answer)

The ______ lists the duties of a job, the job's working conditions, and the tools, materials, and equipment used to perform it

A. job specification

B. job description

C. replacement chart

D. statement of qualification

Multiple Choice Question 41

(Choose 1 answer)

An organization shifts its budget from a few, large projects to accommodate a number of smaller projects every year. It also decentralizes power and gives additional responsibilities to individual project managers. This is an example of the use of ______ control

A. Structural

B. Human

C. Information

D. Financial

Multiple Choice Question 42

(Choose 1 answer)

The nominal group decision-making technique

A. involves maximum interaction among group members.

B. is used to generale creative and innovative ideas.

C. is a technique in which members are not brought together in a face-to-face setting

D. always results in groupthink

Multiple Choice Question 43

(Choose 1 answer)

A manager expends extra effort because she has been told that she will get a $50,000 bonus if her team meets its quota. She also feels stress because she has been informed that she will be put on probation if she does not get her team to perform above last year's total. Which of the following does this scenario illustrate?

A. Equity theory

B. Maslow's esteem needs

C. Two-factor theory

D. Performance-to-outcome expectancy

Multiple Choice Question 44

(Choose 1 answer)

Sales are down, and Francis knows he needs to make some changes to reverse the trend and not only bring sales up to the previous level, but actually increase them by 5% over last year. He is now trying to understand whether the downturn was caused by poor customer service, poor quality product, improper pricing, or some other factor. Which step has Francis reached in the comprehensive approach to change?

A. Recognizing the need for change

B. Implementing the change

C. Setting goals for the change

D. Selecting a change technique

E. Diagnosing relevant variables

Multiple Choice Question 45

(Choose 1 answer)

A ______ occurs when an employee's decision potentially benefits the individual to the possible detriment of the organization.

A. loss of confidence

B. conflict of interest

C. security breach

D. violation of organizational culture

Multiple Choice Question 46

(Choose 1 answer)

Which of the following can help make the reengineering process more effective?

A. Limiting communication

B. Creating a sense of urgency in the organization

C. Adopting a highly centralized organizational structure

D. Refraining from making extensive changes

Multiple Choice Question 47

(Choose 1 answer)

______ involves selecting a course of action from a set of alternatives

A. Divesting

B. Controlling

C. Leading

D. Decision making

E. Organizing

Multiple Choice Question 48

(Choose 1 answer)

The more a manager uses coercive power, the more likely he is to encourage

A. sympathy

B. good will

C. resentment

D. tolerance.

Multiple Choice Question 49

(Choose 1 answer)

Which of the following statements best describes the role of managers in organizational control?

A. Managers focus primarily on financial control systems:

B. Managers are solely responsible for controlling employees' daily activities.

C. Managers decide on types of control, implement them and take actions based on the information provided by these control systems

D. Control systems are only implemented at the executive level of an organization

Multiple Choice Question 50

(Choose 1 answer)

Which of the following statements about administrative management is true?

A. It deals with the jobs of individual employees

B. It was first introduced by Frank and Lillian Gilbreth.

C. It focuses solely on combating soldiering

D. It encompasses the concepts of plarining, organizing, leading, and controlling